Privacy Policy | About Same Day Custom T-Shirts

Introduction

SameDayCustom and its affiliates and business partners ("SameDayCustom", "We", "Our", or "Us") respect the privacy of its Customers ("Customer", "You") and recognize the importance of protecting Your personal information. This Privacy Policy aims to inform You about the collection and use of data, whether personal or non-personal, that You provide to Us when visiting and/or engaging with Our website.

By accessing and/or using Our website (www.samedaycustom.com), You agree to be bound by the terms of this Privacy Policy. Any external links to other websites are clearly identified as such, and We do not assume responsibility for the content or privacy policies of these websites. We reserve the right to modify this policy at any time. If changes are made, We will notify You by updating the date at the top of this policy. Any revisions to the Privacy Policy will be effective immediately upon posting. It is Your responsibility to regularly review Our Privacy Policy in order to stay informed of any changes, and Your continued use of Our website after any modifications constitutes Your acceptance of those changes. In addition to the Privacy Policy, Your use of the SameDayCustom website and/or services is also governed by Our Terms and Conditions.

​Types of information collected and how We use it

This Privacy Policy outlines the types of information We collect and how We handle and process that information in accordance with applicable laws and regulations.

1. Information Collection

   We collect two types of information: Personal Data and Non-Personal Data. Personal Data refers to information that identifies You or can be used to contact You. It may include, but is not limited to, Your name, address, telephone number, email address, user IP addresses (in circumstances where they have not been deleted, clipped, or made anonymous), birth date, billing and credit card information, current occupation and business contact information, social security number, national ID number, employment application information (including education and work history), LinkedIn handle, demographic information, conference/event preferences, payment method information, and any other information You choose to provide. When You subscribe to content on SameDayCustom, We may ask for information such as Your name, email, address, telephone number, and any other information deemed necessary by the SameDayCustom team. We use the collected information for purposes such as products and services provision, billing, identification and authentication, services improvement, contact, and research. Personal Data may also include voluntary form submissions on the SameDayCustom website to receive electronic newsletters and other publications, to attend webinars and other events, to inquire about and/or participate in professional development courses or activities, to participate in research surveys or polls, and/or to share information with Us through written inquiries, requests, or drawing entry forms. Additionally, information about any orders You place, such as Your order identification number, items ordered, and the cost of Your order, may be considered Personal Data.

   Non-Personal Data refers to information that cannot be used to identify or contact You. It may include, but is not limited to, demographic information regarding user IP addresses (where they have been clipped or made anonymous), browser types, and other anonymous statistical data involving the use of Our website. This information helps Us better understand Our customers’ interests, tailor Our content accordingly, and assist Our advertisers and sponsors in understanding the interests, behavior, and demographics of Our audience/customers.

2. Information Collection Sources

   We collect Personal Data and Non-Personal Data from various sources, including but not limited to:

   • When You purchase a product or create an account
   • When You sign up to receive a newsletter
   • When You communicate with Us via any communication method or channel
   • When You provide content such as comments, reviews, graphics, photos, or any other material
   • From third parties We use to manage Our website or for any other purpose
   • Through Your use of Our website

3. Data Processing and Storage

   By providing Personal and Other Information to us, or if You are a customer of one of Our customers and provide such information to Us via Our customer, You agree to the terms and conditions of this Privacy Policy.

   We may process and store the data and information obtained about You, regardless of how it is obtained, inside or outside of the United States of America. This includes processing carried out by us, Our affiliates, Our third-party service providers, and other outside parties in accordance with this Privacy Policy.

4. Data Security and Confidentiality

   We take appropriate technical and organizational measures to safeguard Your Personal Data and maintain its confidentiality and integrity. However, please note that no data transmission or storage can be guaranteed to be 100% secure. We cannot guarantee the security of any information You transmit to Us or store on Our systems, and You do so at Your own risk.

5. Sharing of Information

   We may share Your Personal Data with third parties, including Our affiliates and third-party service providers, to fulfill the purposes outlined in this Privacy Policy. We ensure that any third parties with whom We share Your information are bound by appropriate confidentiality and security

How We use Your information

1. Use of Information

   We use Your information to provide and enhance Our services, which may include, but is not limited to, receiving, fulfilling, and facilitating Your orders, managing Your account, addressing Your inquiries or demands, and sending You news or other information We believe You’ll find interesting. We may communicate with You about Your account, orders, the use of Our website, and any other relevant informational purposes deemed necessary by us. Please note that We assume no liability under any circumstances for these activities.

   Marketing and advertising activities may also be conducted, including, but not limited to, sending You special or exclusive deals, providing You with product details, and sharing marketing or advertising materials from Us or other third parties. The methods through which You receive marketing or advertising communications will be determined by Us as deemed necessary, and We assume no liability under any circumstances for such communications. Examples of methods may include Google products and apps, Facebook Ads, or email communications.

   Furthermore, We may engage in research and analytics to understand how customers use Our website, services, and products. This research includes analyzing customer responses to marketing or other messages and fulfilling other research, statistical, and analytical needs. In some cases, this analysis may involve developing profiles to analyze or predict individual preferences or interests for marketing purposes. We reserve the right to engage in any other activities deemed necessary by us, assuming no liability under any circumstances.

   We understand the importance of keeping Our Customers informed about updates related to their orders or potential orders. To ensure a seamless and transparent experience, We may contact You through various communication channels, including emails, messages (SMS and/or MMS), and/or phone calls. These communications will be directed toward providing essential information about:

   • Order Status Updates: We will notify you about the status of Your orders, including but not limited to order confirmation, shipment tracking, and delivery updates.
   • Product Availability: If a product You have shown interest in becomes available or restocked, We may inform You to ensure You have the opportunity to make a purchase
   • Service Enhancements: We may inform You about new features, services, or improvements that could enhance Your experience with Us.
   • Account Management: Send communications related to account creation, password resets, and security updates.
   • Transaction Notifications: Provide receipts, invoices, and transaction confirmations for completed purchases.
   • Customer Support: Respond to customer inquiries, provide assistance, and address issues or concerns they may have.
   • Promotions and Offers: Inform Customers about special promotions, discounts, and exclusive offers that may be relevant to their interests.
   • Surveys and Feedback: Invite Customers to participate in surveys or provide feedback to help improve Your products and services.
   • Event Notifications: Inform Customers about upcoming events, webinars, workshops, or other relevant activities.
   • Policy Changes: Notify Customers about updates or changes to Your terms of service, privacy policy, or other important policies.
   • Account Notifications: Alert Customers about changes to their account settings, subscription status, or membership details.
   • Product Recommendations: Provide personalized product recommendations based on their browsing or purchase history.
   • Important Announcements: Communicate critical information such as service outages, data breaches, or other urgent matters.

   Rest assured that these communications are designed to provide You with relevant and timely information to support Your interactions with Us. By using Our services and providing Your contact information, You consent to receiving such communications from Us.

2. Your Rights

   You have the following rights:

   • Contact Us to update Your Personal Data or cancel Your account. Even after making changes to Your information or terminating Your account, We may retain copies of Your information and content.
   • Opt out of receiving periodic promotional or informational emails by following the opt-out instructions provided in the body of each email. Please note that transactional emails related to Your account or requested services will continue to be sent, even if You choose not to receive marketing and promotional emails. Once Your information has been shared with a third party, it becomes subject to the privacy rules and practices of that third party.
   • Submit a request to refrain from sharing Your information with third parties for their marketing purposes in the future. However, please be aware that once Your information has been shared with a third party, it becomes subject to the privacy rules and practices of that third party.

Please note that We assume no liability under any circumstances for the privacy rules and practices of third parties with whom Your information has been shared.

We value Your privacy and are committed to protecting Your information in accordance with applicable laws and regulations.

Cookies and tracking technologies

1. Use of Cookies and Tracking Technologies

   SameDayCustom may utilize cookies and tracking technologies to enhance the features offered on Our website. Through these tools, we may automatically collect information about You and Your usage patterns. Cookies and tracking technologies help Us gather data such as users’ browser type and operating system, the number of visitors to the site, and how visitors interact with the site. Additionally, We use cookies to track user patterns, advertising impressions, click rates, support remarketing efforts, and any other purposes deemed appropriate by the SameDayCustom team.

   Cookies can also be used to personalize the site for visitors. However, if You have previously provided personally identifiable information, cookies may be associated with that information. Aggregate cookies and tracking information may be shared with third parties after these parties have signed a confidentiality agreement approved by the SameDayCustom team.

   Most web browsers are set to accept cookies by default. However, You have the option to configure Your browser to remove or reject cookies. It’s important to note that removing or rejecting cookies may impact the availability and functionality of Our services.

   Local storage objects (LSOs) may also be employed to store Your preferences for the site and customize Your visit. LSOs differ from browser cookies due to the nature and quantity of data they store. Typically, Your online browser does not provide the option to modify, remove, or deactivate LSO acceptance. For further information on Flash LSOs and instructions on managing Your Flash LSO settings, please refer to the provided link. To enhance the functionality and user experience of Our site, We may utilize software, servers, and other hardware offered by independent third parties, such as Google Analytics, among others. These organizations may use cookies and data-gathering technologies like web beacons or LSOs to provide their services.

2. California Do Not Track Disclosure

   While You may be able to limit certain tracking activities as mentioned above, please be aware that Our website does not respond to "do not track" signals, such as those sent by Mozilla Firefox’s Do Not Track feature (e.g., by disabling cookies). Although there is no widely acknowledged tracking standard at present, You can learn more about "do not track" signals by clicking on the provided link.

   We are committed to protecting Your privacy and ensuring compliance with applicable laws and regulations regarding the use of cookies and tracking technologies.

Distribution of information

1. Sharing with Third Parties

   The information We collect is utilized to enhance the content of Our web pages and improve the quality of Our services. We do not share or sell this information to other organizations for commercial purposes, except when necessary to provide products or services that You have requested.

   When You provide Your contact details to SameDayCustom for accessing sponsored content, You authorize Us to share Your information with the respective third-party or sponsor Company. SameDayCustom utilizes this information to tailor Our content to suit the needs of Our users and to provide Our advertisers with a better understanding of Our audience’s demographics.

   We may permit other companies to utilize cookies, web beacons, and other technologies on Our services to collect information about Your usage of Our services and other websites. This information may include Your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion data. SameDayCustom may utilize this information for analytical purposes, such as analyzing and tracking data, determining the popularity of certain content, and gaining a better understanding of Your online activities. Furthermore, some companies may use the information they collect from specific areas of Our services to deliver targeted advertising on behalf of others.

2. Governmental Agencies and Fraud Prevention

   We may share information with governmental agencies or other companies assisting Us in fraud prevention or investigation. This sharing of information occurs when permitted or required by law, or when We are taking measures to protect against or prevent actual or potential fraud or unauthorized transactions, or when investigating fraud that has already taken place. We will not share information about individual users with any unrelated third party, except to comply with applicable law or valid legal processes or to protect the personal safety of Our users or the public.

3. Corporate Control and Legal Processes

   In the event of negotiating or in relation to a change of corporate control, such as restructuring, sale, merger, liquidation, receivership, or transfer of all or substantially all of Our Company’s assets, We reserve the right to transfer information, including Your Personal Data, to a third party. However, such transfer will only occur if the third party agrees to adhere to the terms of Our website Privacy Policy and uses Your Personal Data solely for the purposes for which You provided it to us.

   We also reserve the right to disclose Your information, including Your Personal Data, in the following circumstances:

   • If a government authority requests information and We believe that disclosure is required or appropriate to comply with laws, regulations, or legal processes.
   • To law enforcement officials, government authorities, or third parties if We believe it is necessary to protect the rights, property, or safety of the SameDayCustom community.
   • To comply with a legal requirement or process, including but not limited to civil and criminal subpoenas, court orders, or other compulsory disclosures.

4. Third-Party Service Providers and Partners

   We may share Your information, including but not limited to Your email address, building address, shipping address, and any other relevant information, with third-party service providers, suppliers/vendors, agents, contractors, sub-contractors, or others who perform services and functions as part of Our operations or services on Our behalf.

   We reserve the right to disclose Your information to any present or future parent Company, affiliate, or subsidiary. Your information may also be shared with other third parties who may send You marketing offers and messages. Additionally, ad-placing third parties may display advertisements on Our website or other websites. These third parties may employ different tracking tools and technologies over which We have no control. We may disclose information, including Personal Data, about You to these third parties as permitted by Our contract with them.

5. Print Providers

   We partner with a wide network of Print Providers to deliver Our services. These Print Providers offer various products and services that We utilize. We may share data with Print Providers on a need-to-know basis; however, We do not have complete control over them. Therefore, We cannot be held liable for any potential leakage of private data that may occur from the Print Provider’s side. We strive to work with reputable Print Providers and ensure they adhere to appropriate data protection and security measures.

   It is important to note that by using Our services and providing Your information, You acknowledge and consent to the distribution of information as outlined in this section. We take reasonable steps to safeguard Your information and maintain its confidentiality in accordance with industry standards.

   If You have any concerns about the distribution of Your information or would like to exercise Your rights regarding Your Personal Data, please refer to Our Privacy Policy for instructions on how to contact Us and manage Your preferences.

   We may update this Distribution of Information section from time to time to reflect changes in Our practices or legal requirements. It is recommended to review this section periodically for any updates.

   Please note that this rewritten version is for informational purposes only and does not constitute legal advice. It is advisable to consult with a legal professional to ensure compliance with applicable laws and regulations specific to Your jurisdiction and circumstances.

Other privacy rights

European privacy rights

The General Data Protection Regulation (Regulation (EU) 2016/679) grants residents of the European Union enhanced rights concerning their Personal Data. These rights include:

• The right to access Your Personal Data.
• The right to rectify any inaccurate or incomplete Personal Data.
• The right to request the erasure of Your Personal Data ("right to be forgotten") under certain circumstances.
• The right to withdraw Your consent at any time for the processing of Your Personal Data, if Our processing is based on consent.
• The right to object to the processing of Your Personal Data, if the processing is based on legitimate interests.
• The right to object to the use of Your Personal Data for direct marketing purposes.
• The right to request that We provide Your Personal Data to You in a structured, commonly used, and machine-readable format, and the right to transmit that data to another controller without hindrance from Us (data portability).

If You reside in the European Union and are currently or have previously been Our customer, We may send You marketing communications based on Our legitimate interests. However, You always have the option to opt out of receiving such communications. Additionally, unless You have expressly provided Us with permission to do so, We will never disclose Your personal information to a third party for their marketing purposes.

Furthermore, You have the right to lodge a complaint with the data protection supervisory authority of Your country if You believe that Our processing of Your Personal Data infringes Your rights under the General Data Protection Regulation and We have not adequately addressed Your concerns. For the purposes of the GDPR, We are considered the "controller" of Your Personal Data, and You are the "data subject."

California privacy rights

If You are a resident of California, You have additional rights concerning the use of Your Personal Data under the California Consumer Privacy Act (CCPA). These rights include:

• The right to know what Personal Data is being collected about You and the purposes for which it is being used.
• The right to request the deletion of Your Personal Data, subject to certain exceptions.
• The right to opt-out of the sale of Your Personal Data, if applicable.
• The right to access the specific pieces of Personal Data collected about You.
• The right to non-discrimination for exercising Your privacy rights under the CCPA.

Children’s Privacy

Our website is not intended for children under the age of thirteen (13), and We do not knowingly collect Personal Data from individuals in this age group. If We unintentionally come across any Personal Data relating to a child under the age of 13, We will promptly take steps to remove it from Our systems upon becoming aware of its presence. Regarding European Union citizens, We do not knowingly collect Personal Data from anyone under the age of 16 without their consent, unless a member state of the EU has a lower legal requirement (not below 13 years of age).

We recommend that parents and guardians supervise and guide their children’s online activities to ensure a safe and appropriate browsing experience. If You believe that We have inadvertently collected Personal Data from a child under the applicable age limit, please contact Us immediately so that We can take the necessary steps to remove such information from Our records.

We are committed to complying with applicable laws and regulations regarding the protection of children’s privacy, including the Children’s Online Privacy Protection Act (COPPA) in the United States and the General Data Protection Regulation (GDPR) in the European Union. Our Privacy Policy outlines Our practices regarding the collection, use, and disclosure of Personal Data, including information specific to children’s privacy.

Commitment to data security

We are committed to taking reasonable measures to safeguard and protect Your Personal Data in order to prevent unauthorized access, disclosure, alteration, and destruction. Our efforts include implementing appropriate technical, organizational, and security measures to ensure the confidentiality and integrity of Your information. Access to Your Personal Data is limited to authorized employees, agents, and contractors who have agreed in writing to maintain the security and confidentiality of such information, as determined by the SameDayCustom team.

SameDayCustom may engage third-party vendors and hosting partners to provide the necessary infrastructure, technology, and services required to operate Our website and deliver Our services. These vendors and partners are carefully selected and bound by contractual agreements to ensure the security and privacy of Your Personal Data.

You have the right to request access to the Personal Data that You have provided to us. Additionally, You may request the deletion of Your Personal Data from Our records. However, please note that SameDayCustom may retain certain information if it is necessary for legitimate business interests, such as fraud prevention or compliance with applicable laws. We will handle such requests in accordance with applicable data protection laws and regulations.

While SameDayCustom has implemented strict security measures, including policies, rules, procedures, and technical safeguards, to protect Your Personal Data, We cannot guarantee the absolute security of data transmitted through Our website. Any transmission of data is done at Your own risk. SameDayCustom, its affiliated companies, and its employees shall not be held liable for any adverse consequences arising from a security breach. We will retain information as required by applicable law and may also retain certain data in aggregated and/or anonymized form for legitimate business interests.

Please note that Our website may contain links to external websites. The privacy policies and terms of those websites govern the collection, use, and disclosure of Your information when You access and use them. We assume no liability for the privacy practices of external websites and recommend that You review their respective privacy policies before providing any Personal Data to them.

We are committed to continuously reviewing and enhancing Our security measures to protect Your Personal Data and to comply with applicable privacy laws and regulations.

Data Retention

If You submit Personal Data through Our website, We will retain it for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with applicable legal and regulatory requirements. The retention period may vary depending on the nature of the data and the context in which it was provided.

We will keep Your Personal Data for the duration of Your inquiry or for a reasonable period of time thereafter. Additionally, if You have subscribed to Our mailing list, We may retain Your Personal Data as long as You remain subscribed, unless You request to be removed from the list.

In certain circumstances, it may be in Our legitimate interests to retain Your Personal Data for an extended period. This includes situations where it is necessary to provide ongoing services to You, meet Our legal and tax obligations, resolve disputes, or enforce Our agreements. However, We will only retain Your Personal Data for as long as necessary and will not retain it indefinitely.

Even if We delete any or all of Your Personal Data, We may still retain and use aggregated or anonymous data that was previously collected. This aggregated or anonymous data does not identify You personally and may be used for various purposes, such as statistical analysis, improving Our services, or marketing activities.

While We take reasonable measures to protect Your Personal Data, it is important to note that no method of data transmission or storage is completely secure. We cannot guarantee the absolute security of Your data and disclaim all responsibility for any data leaks, breaches, or unauthorized access caused by human mistakes or illegal actions by third parties.

If You have any concerns about the retention of Your Personal Data or wish to exercise Your rights regarding data retention, please refer to the "Your Rights" section of this Privacy Policy.

We reserve the right to update or modify Our data retention practices as required by law or as deemed necessary. Any changes to Our data retention period will be reflected in this Privacy Policy.

Please note that this Privacy Policy applies to Our data retention practices and should be read in conjunction with other sections of the Privacy Policy that outline Your rights and Our obligations regarding the collection, use, and disclosure of Personal Data.

Sale of business

In the event of a sale, merger, liquidation, receivership, or transfer of all or substantially all of the assets of Our Company, We reserve the right to transfer information, including Your Personal Data, to a third party. Any transfer of Your Personal Data will be subject to the terms and conditions set forth in this Privacy Policy.

Prior to the transfer, We will ensure that the third party receiving Your Personal Data agrees to adhere to the terms of this Privacy Policy and provide a level of protection for Your Personal Data that is consistent with applicable privacy laws and regulations. The third party will only use Your Personal Data for the purposes for which You have provided it to us.

In the event of such a transfer, We will notify You and provide You with an opportunity to opt-out if You do not wish for Your Personal Data to be transferred to the third party. You will be informed about the nature of the transfer, the categories of Personal Data being transferred, and the purposes for which the third party will process Your Personal Data.

Please note that if You choose to opt-out, it may impact Your ability to access or use certain features or services provided by the third party acquiring Our Company.

We will exercise reasonable efforts to ensure that any transfer of Your Personal Data to a third party is conducted in compliance with applicable privacy laws and regulations and with appropriate safeguards to protect the security and confidentiality of Your Personal Data.

This provision regarding the transfer of Your Personal Data shall survive any termination or expiration of this Privacy Policy or Our relationship with You.

If You have any questions or concerns about the transfer of Your Personal Data or wish to exercise Your rights regarding such transfer, please refer to the "Your Rights" section of this Privacy Policy.

Changes to the website Privacy Policy

We are committed to ensuring the transparency and integrity of Our privacy practices. Any changes to this website’s Privacy Policy will be promptly posted on this website to keep You informed about the information We collect, how We use it, and under what circumstances, if any, We disclose it. It is important for You to review this Privacy Policy periodically to stay updated on any modifications.

We reserve the right to revise and update this policy from time to time in Our sole discretion. When We make changes to the Privacy Policy, We will revise the "Last Updated" date at the top of this policy to reflect the date of the most recent update. We encourage You to check the Privacy Policy regularly for any updates.

In the event that We make significant changes to the way We use Your Personal Data, different from what is stated in this website’s Privacy Policy or disclosed to You at the time of collection, We will notify You by email or by posting a prominent notice on Our website. We will provide You with the opportunity to choose whether or not We can use Your information in the new manner.

Please note that if You choose not to consent to the new use of Your Personal Data, it may affect Your ability to access certain features or services provided by Our website.

By continuing to use Our website after any changes to this Privacy Policy, You acknowledge and agree to the updated terms. If You have any questions or concerns regarding the changes or need further clarification, please contact Us using the contact information provided in this Privacy Policy.